Terms and Conditions

Last Updated: January 2024

Welcome to Nivi. These Terms and Conditions ("Terms") govern your access to and use of our services. By accessing or using Nivi, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using any part of our service, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

2. Description of Service

Nivi provides automated cash reconciliation and financial management tools for businesses. Our service includes:

• Integration with accounting platforms (Xero, QuickBooks, NetSuite, etc.)
• Automated transaction reconciliation
• Bank statement upload and processing
• Cash management and reporting tools
• White label capabilities

3. User Accounts

To use our service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

4. Data Privacy and Security

We take data security seriously and implement industry-standard security measures to protect your financial data. By using our service, you acknowledge that:

• We will process your financial data in accordance with our Privacy Policy
• You grant us permission to access and process data from connected accounts
• We use bank-grade encryption to protect your data
• You are responsible for the security of your connected accounts

5. Acceptable Use

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use the service to transmit viruses or malicious code
• Share your account credentials with third parties

6. Payment Terms

Subscription fees are billed in advance on a recurring basis. You agree to:

• Pay all fees associated with your subscription plan
• Provide accurate billing information
• Notify us of any changes to your payment method

We reserve the right to modify pricing with 30 days' notice to existing customers.

7. Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. Refunds are provided at our discretion and typically only for unused portions of annual subscriptions.

8. Intellectual Property

All content, features, and functionality of Nivi are owned by us and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our software
• Reverse engineer or attempt to extract source code
• Remove any proprietary notices
• Use our trademarks without permission

9. Third-Party Integrations

Our service integrates with third-party platforms. We are not responsible for:

• The availability or reliability of third-party services
• Changes to third-party APIs or terms of service
• Data security practices of third-party platforms

10. Disclaimers and Limitations of Liability

Our service is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of reconciliation results
• Compatibility with all systems

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

11. Indemnification

You agree to indemnify and hold harmless Nivi from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the service. Continued use after changes constitutes acceptance of the modified Terms.

13. Termination

We may suspend or terminate your account if you violate these Terms or engage in fraudulent activity. Upon termination:

• Your access to the service will be revoked
• We may delete your data after a reasonable period
• You remain responsible for all fees incurred before termination

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.

15. Contact Information

If you have questions about these Terms, please contact us at:

Email: sales@getnivi.com

16. Entire Agreement

These Terms constitute the entire agreement between you and Nivi regarding the use of our service and supersede any prior agreements.